Nearly 70% of Firms Report Delays From Missing Information
Professional Services Firms Lose $60K a Year to Inefficient Client Coordination, New Progress Software Report Finds Rhea-AI Summary Progress Software (Nasdaq: PRGS) released its State of Client Collaboration 2026 survey, finding that professional services firms incur a median annual cost of about $60,000 in nonbillable client coordination work.
How this was made
The 30-second read
Why it matters
The disclosure highlights quantified coordination overhead and engagement delays, positioning ShareFile as a solution for structured, secure client information workflows.
Market read
Primarily a positioning and demand-justification update, not a financial or operational catalyst.
What to watch
No evidence is provided that firms will convert these coordination issues into incremental ShareFile purchases or measurable bookings.
Background
Progress Software released results from its State of Client Collaboration 2026 survey of 355 firms across 10 industries.
Ticker impact
Progress Software says its 2026 survey finds nearly 70% of firms see quarterly engagement delays from missing information or workflow issues.
Limited near-term impact; any reaction is likely sentiment/positioning rather than a new financial catalyst.
The article is a marketing-style survey release with no guidance, contract, or financial datapoint tied to PRGS revenue. It may modestly reinforce demand expectations for its ShareFile platform, but does not change near-term fundamentals.
Market effects
Reinforces demand for enterprise content and workflow collaboration tools in professional services.
None indicated.
Survey spans 10 industries, but no region-specific market data provided.
Counterpoint
Survey results may reflect industry pain points that are already widely known, limiting incremental valuation impact for PRGS.
Key entities
- companyProgress Software
Nasdaq-listed provider of AI infrastructure software and ShareFile workflow products.
- productProgress ShareFile
Platform referenced as the tool to structure and secure client information workflows.
- research_firmIDC
Quoted research director supporting the market demand for better information collection and organization.
