American Express to cut 3,500 jobs despite 28% profit surge
American Express plans to cut 3,500 jobs (5% of its workforce) to streamline operations, despite a 28% profit surge in Q3 2026. The company reported $3.71B net profit, $5.42 EPS, and $20.06B revenue. CEO Stephen Squeri cited the need for agility and efficiency. The company also raised its full-year adjusted earnings outlook to $17.60-$17.90 per share.
How this was made

The 30-second read
Why it matters
The earnings beat and guidance raise are likely to drive short‑term buying pressure, while the layoff announcement may introduce caution among investors.
Market read
First‑report earnings and guidance lift for a major financial services company, with operational restructuring news.
What to watch
Impact of AI investments and higher card fees on long‑term profitability.
Background
American Express announced a 28% profit increase, raised FY earnings guidance, and disclosed a 5% workforce reduction.
Ticker impact
American Express reported Q3 2026 profit up 28% and raised full-year adjusted earnings outlook while announcing 3,500 job cuts.
potential modest upside as the market prices in higher earnings guidance
Earnings beat and guidance raise outweigh layoff concerns, likely supporting a short‑term price lift.
Market effects
May boost sentiment for the financial services sector as a leading card issuer shows resilience.
U.S. markets could see a slight lift in consumer finance stocks.
Highlights strength in premium credit card business, relevant for global payment networks.
Counterpoint
Layoffs could signal deeper cost pressures, potentially dampening momentum.
Key entities
- companyAmerican Express
U.S. financial services firm (ticker AXP).

