ServiceNow Stock Plunges 15% After Hours Following Q3 Results
ServiceNow (NOW) shares fell 15% in after-hours trading to $127.08 after reporting Q3 results. Revenue was slightly above estimates, but earnings missed. Subscription revenue rose 21% to $3.99B, while GAAP EPS dropped to $0.27 from $0.48. Margins narrowed, and guidance was mixed, with cRPO growth at 18.5% for Q4. The stock had risen 63% since July.
How this was made

The 30-second read
Why it matters
The earnings miss and guidance cut triggered a 15% after‑hours sell‑off, indicating negative market sentiment.
Market read
The sizable price move and revised outlook make this a high‑impact earnings event for the tech sector.
What to watch
Strong free‑cash‑flow margin lift and higher AI contract target may support a rebound if investors focus on cash generation.
Background
ServiceNow disclosed Q3 results with modest revenue growth, a miss on GAAP EPS, and lowered guidance for Q4 and FY.
Ticker impact
ServiceNow reported Q3 results with a 15% after‑hours drop and weaker guidance, prompting the sharp price decline.
likely pressure as the market prices in weaker guidance and margin compression
The after‑hours 15% plunge reflects immediate negative reaction to earnings and guidance; no offsetting catalyst was mentioned.
Market effects
Software and cloud services sector may see broader scrutiny on subscription growth and AI spending guidance.
U.S. tech stocks could face short‑term weakness in European after‑hours markets.
Large‑cap earnings miss may influence global risk sentiment, especially for AI‑related equities.
Counterpoint
If AI contract value target increase signals longer‑term upside, the dip could be an overreaction.
Key entities
- companyServiceNow
Enterprise software provider reporting Q3 earnings.

