ServiceNow Remains Down 20% Over 1 Year: This Prominent Wall Street Firm Expects 75% Gains Ahead
ServiceNow (NOW) shares are down 20% over the past year, trading at $149.85. Bernstein analyst Peter Weed set a $266 price target, implying 77.5% upside, citing AI revenue growth. The company reported Q3 revenue of $4.11B, beating estimates, but EPS missed. Management raised its 2026 AI net new ACV target to $1.7B. The stock has 4.9% consensus upside, with AI disruption fears and acquisition costs impacting margins.
How this was made

The 30-second read
Why it matters
The earnings miss and guidance downgrade have triggered a short‑term sell‑off, but the high‑target from Bernstein highlights a potential upside catalyst if AI adoption accelerates.
Market read
ServiceNow's earnings and guidance revision are material for investors in the enterprise‑software sector, influencing sentiment on AI‑related SaaS stocks.
What to watch
Acquisition amortization is temporary; margin recovery and AI net new ACV growth could offset short‑term cRPO weakness.
Background
ServiceNow, a leading workflow‑automation platform, is positioning itself as the governance layer for corporate AI agents. The article contrasts its performance with peers Salesforce and Workday.
Ticker impact
ServiceNow reported Q3 revenue of $4.11B and non‑GAAP EPS of $1.00, missing consensus and guided Q4 cRPO down, prompting a 3.18% share decline.
likely pressure as the market prices in the EPS miss and slower cRPO growth
The miss ends a six‑quarter beat streak and margin fell, driving immediate sell‑off; however, AI growth expectations could fuel a rebound later.
Market effects
Enterprise software peers face AI displacement concerns, potentially weighing on the broader SaaS sector.
U.S. tech equities may see modest pullback as investors reassess AI‑driven growth forecasts.
Limited; the impact is confined to U.S. cloud‑software and AI‑related stocks.
Counterpoint
If AI revenue materializes faster than expected, ServiceNow could rally sharply despite the earnings miss.
Key entities
- companyServiceNow
Provider of enterprise workflow software, subject of earnings report.
- analyst_firmBernstein
Issued an outlier price target of $266 for ServiceNow.


