Deutsche Telekom outlines AI‑driven revenue boost and €2.5 bn cost savings by 2030
Deutsche Telekom said its AI Investor Day will detail plans to generate AI‑related revenue of about €250 million outside the U.S. in 2026, rising to roughly €800 million by 2030. The group also targets gross cost savings of around €1.1 billion in 2027 and €2.5 billion by 2030 through AI and automation. AI is already used in customer service, network operations and administrative processes, and the company reaffirmed its existing financial outlook.
Why it matters
The company expects the AI‑driven savings to lift operating margins, while the new revenue streams add to top‑line growth, but it does not change its current guidance. Investors should watch how the announced cost‑reduction targets affect future earnings.
Key facts
- 1AI‑related revenue outside the U.S. is projected at €250 million in 2026 and €800 million in 2030. rttnews.com
- 2Gross AI and automation savings are forecast at €1.1 billion in 2027 and €2.5 billion in 2030. rttnews.com
- 3The “Frag Magenta” chatbot handled about 2.6 million customer‑service calls in the first half of 2026. rttnews.com
- 4Initial AI applications cut customer‑service complaints by 30%. rttnews.com
- 5More than 100,000 employees have been trained to use AI tools under the “AI for All” initiative. rttnews.com
- 6Deutsche Telekom sees roughly €10 billion of technology spending and €5 billion of sales, service and IT spending outside the U.S. that AI can address. finance.yahoo.com
Summary written by AlphAI from 2 of 2 sources. Not investment advice. Figures are as stated by the linked sources.