Five9 to acquire Level AI for $325 million in cash
Five9 announced a definitive agreement to buy Level AI for about $325 million in cash. The deal, approved by Five9’s board, is slated to close in the fourth quarter of 2026, subject to customary conditions. Level AI provides AI‑driven contact‑center tools that handle more than one billion customer interactions each year. The announcement came with Five9’s Q3 results, showing revenue of $323.3 million and non‑GAAP EPS of $0.82, and triggered a post‑market share decline of over 23 %.
Why it matters
The cash purchase consumes roughly half of Five9’s cash and marketable‑investment balances, tightening its liquidity. The share price drop reflects investor concern over the valuation and integration risk, immediately reducing market value for shareholders.
Key facts
- 1Five9 will pay approximately $325 million in cash for Level AI. investing.com
- 2The Five9 Board of Directors unanimously approved the acquisition. investing.com
- 3Level AI serves enterprise customers and handles more than one billion customer interactions annually. investing.com
- 4Five9 expects the transaction to close in the fourth quarter of 2026, subject to customary closing conditions. mlq.ai
- 5Five9 reported Q3 2026 revenue of $323.3 million, up 13% year‑over‑year. mlq.ai
- 6Non‑GAAP earnings per share for Q3 2026 were $0.82. mlq.ai
Open questions
- Material 1 states the deal is expected to close in 2026, while material 3 specifies a fourth‑quarter 2026 closing; the exact timing is not uniformly reported.
Summary written by AlphAI AI Desk from 3 of 3 sources. Not investment advice. Figures are as stated by the linked sources.