FTC prepares action against Booking Holdings over deceptive hotel ads

The U.S. Federal Trade Commission is moving to take action against Booking Holdings, the parent of Priceline, for online advertisements that appear to direct consumers to a hotel’s website but actually send them to a third‑party site that charges higher fees. The investigation focuses on the affiliate Guest Reservations and whether its sites violate rules against impersonating businesses. Booking reported a net profit of $5.4 billion last year and said it is in talks with the FTC to resolve the matter.

The FTC could seek penalties exceeding $500 million, which may impact Booking’s financial results and could lead to changes in its advertising practices, according to the sources.

  • 1The FTC is considering action against Booking Holdings over deceptive hotel ads that redirect users to third‑party sites with higher fees.
  • 2Potential penalties could exceed $500 million.
  • 3Booking shares slipped 1.4% after the report.
  • 4Booking reported $5.4 billion in net profit last year.
  • 5Guest Reservations has received more than 1,000 consumer complaints to the Better Business Bureau.
  • 6Booking disclosed in August that it is in talks with the FTC to resolve the investigation.

Sources