Airbnb CEO says AI agents generate negligible bookings and plans own travel AI assistant for 2027

Airbnb CEO Brian Chesky told investors that bookings originating from Meta’s Muse and Instinct AI agents are "very non‑material" out of roughly 500,000 daily reservations. He framed the agents as a potential referral channel rather than a competitive threat. The company posted a 19% year‑on‑year increase in third‑quarter revenue, its fastest growth in three years, and announced it will roll out a dedicated Airbnb travel‑focused AI assistant in the first half of 2027.

The CEO’s comments suggest AI agents will not erode Airbnb’s booking volume in the near term, easing market concerns about a disruptive threat. The planned 2027 AI assistant could open a new growth avenue if it successfully drives additional traffic, according to the company’s outlook.

  • 1Airbnb processes about 500,000 bookings per day.
  • 2Bookings routed through Meta’s Muse and Instinct AI are described as "negligible" or "very non‑material".
  • 3Third‑quarter revenue grew 19% year‑on‑year, the strongest growth in three years.
  • 4Airbnb plans to launch its own travel‑focused AI agent in the first half of 2027.

Sources