Xbox COO Helen Chiang departs Microsoft after three months

Helen Chiang, who spent 21 years at Microsoft and led the Minecraft franchise, left her role as Xbox's first chief operating officer on October 23, 2026. The COO position was created in July 2026 as part of a restructuring plan. Microsoft did not give a reason and said her responsibilities will be divided among other Xbox leaders. The departure occurs amid a plan to cut about 3,200 Xbox jobs by the end of the 2027 fiscal year.

The split of Chiang's duties may slow execution of the Xbox "Resetting" restructuring, which relies on a single leader with end‑to‑end P&L responsibility. Investors should watch for any impact on the timing and cost of the planned 3,200 job cuts.

  • 1Helen Chiang left Microsoft on October 23, 2026.
  • 2She had been with Microsoft for 21 years.
  • 3The COO role was created in July 2026 as part of a company‑wide restructure.
  • 4Chiang's responsibilities will be split among other Xbox leaders until a new COO is appointed.
  • 5Xbox plans to cut about 3,200 jobs by the end of the 2027 fiscal year.

Sources