Xbox hardware revenue falls 14% YoY as content and services dip 2% in Microsoft FY27 Q1

Microsoft reported that Xbox hardware revenue declined 14% year‑over‑year in the first quarter of fiscal 2027, while content and services revenue slipped 2% YoY. Total Xbox revenue was $5.38 billion, down from $5.51 billion a year earlier. The company attributed the drop to weaker Game Pass and third‑party sales, partially offset by growth in first‑party titles. CFO Amy Hood said she expects content and services revenue to rise by mid‑to‑high single digits in the next quarter, but hardware revenue will likely continue to fall.

The hardware decline signals ongoing pricing and demand challenges for Xbox consoles, which could weigh on Microsoft’s overall revenue mix. However, the CFO’s outlook for a rebound in content and services suggests potential upside for higher‑margin subscription revenue in upcoming quarters.

  • 1Xbox hardware revenue decreased 14% year‑over‑year.
  • 2Xbox content and services revenue fell 2% year‑over‑year.
  • 3Total Xbox revenue was $5.38 billion for the quarter, down from $5.51 billion a year earlier.
  • 4Microsoft’s overall revenue grew 19% year‑over‑year to $92.3 billion.
  • 5Operating expenses in the Devices and Consumer division fell 3%, driven by Xbox‑related cuts.
  • 6Cost of revenue declined 8% due to lower amortization of Activision‑related intangible assets.

Sources