$ZM

Zoom (ZM) Q2 2027 Earnings Call Transcript

Zoom (ZM) reported Q2 2027 revenue of $1.277B, up 4.9% YoY, driven by Enterprise growth. Enterprise revenue rose 7.8% to $787.5M, while Online revenue increased 0.6% to $489.7M. Non-GAAP EPS was $1.55, up from $1.53. RPO grew 14% to $4.5B. Q3 guidance: $1.275B-$1.280B revenue, $1.46-$1.48 EPS. Full-year guidance raised to $5.085B-$5.095B revenue, $6.08-$6.12 EPS.

Original reporting
Published Sep 1, 2026, 10:45 PM UTC
Analysis
AlphAI AI DeskAI-generated
Added to AlphAI Sep 1, 2026, 11:33 PM UTC. Informational, not investment advice.
How this was made
AlphAI summarizes source reporting and applies a structured AI analysis for relevance, timing, sentiment and ticker impact. Always verify material claims with the original publisher.
Zoom (ZM) Q2 2027 Earnings Call Transcript — source image
Decision brief

The 30-second read

$ZMBullishHigh
01

Why it matters

The earnings beat and raised guidance suggest near‑term price appreciation, while margin pressure warrants caution.

02

Market read

Zoom's earnings release is a primary catalyst for its stock and may affect the broader enterprise communications sector.

03

What to watch

Higher AI investment costs and potential churn risk in the second half may limit upside.

Relevance 8/10Novelty 8/10Timing: post-market today

Background

Zoom's Q2 FY2027 earnings call provides detailed financials, guidance, and strategic AI initiatives.

Company-level read

Ticker impact

$ZMBullishHigh confidence
Context

Zoom reported Q2 FY2027 results with revenue of $1.277B and raised full-year guidance, providing fresh earnings data.

Expected impact

Potential short-term rally as investors digest higher guidance and AI initiatives.

Evidence & confidence

Large-cap earnings with raised guidance and buyback activity typically move the stock on the day of release.

Market effects

Strong enterprise growth may boost the broader UCaaS/CCaaS sector.

North American tech stocks could see uplift from Zoom's AI focus.

Zoom's AI-driven product rollout may influence global video‑conferencing competitors.

Counterpoint

Margin compression and flat online segment growth could pressure the stock despite guidance raise.

Key entities

  • Eric Yuan

    Founder and CEO of Zoom, discussed AI strategy.

  • Michelle Chang

    CFO, presented financial results and highlighted risks.

Related articles

$ZMMed

Zoom Communications Bets on AI to Turn Meetings Into Revenue-Driving Workflows

Zoom Communications (ZM) is expanding its enterprise growth strategy by integrating AI into its products and targeting larger customers. The company reports high-double-digit growth in its customer-experience business, driven by AI-enabled contact center products. Zoom's federated AI architecture supports cost management and product quality. The company expects to monetize AI tools where clear customer ROI is seen, such as ZoomMate and sales AI products. Zoom Phone continues to grow at a double-

$ZMLow

Zoom Communications, Inc. Announces Board Changes

Zoom Communications, Inc. announced Jeff Epstein's appointment to its board, effective September 2, 2026. Epstein has experience as a former CFO of Oracle and currently serves on the boards of Autodesk, AvePoint, and Twilio. Jonathan Chadwick will retire from Zoom's board on November 19, 2026. Zoom offers AI-powered communication and collaboration platforms for various industries.

$ZMMedAI 8/10

A $3.13 Billion Reason to Buy Zoom Communications Stock Now

Zoom Communications (ZM) highlights its AI strategy and investments, including a $3.13B valuation of its Anthropic stake. Q2 FY2027 revenue rose 4.9% YoY to $1.28B, with enterprise revenue up 7.8%. Shares gained 21.8% over 52 weeks. Analysts maintain bullish ratings with an average $117.95 target.

$CRMMed

Big CX News From Salesforce, Zoom, Meta and Google

Salesforce CEO Marc Benioff dismissed AI threats to SaaS, citing Q2 growth in AI products and CRM. Zoom reported 4.9% revenue growth, highlighting demand for AI-powered CX platforms. Google acquired Spirit Airlines' data for $10M to train AI models. Meta agreed to an $18B settlement, impacting teen usage and social CX.