Sprinklr’s (NYSE:CXM) Q2 CY2026 Earnings Results: Revenue In Line With Expectations
Sprinklr (NYSE: CXM) reported Q2 CY2026 revenue of $213.7M, flat year-over-year and in line with estimates. The company expects Q3 revenue of $215.5M, slightly above analyst forecasts. Non-GAAP EPS of $0.11 met expectations. Management guided for a 1.6% YoY decline in Q3 sales. Analysts project flat revenue growth over the next 12 months. The stock fell 2.2% post-earnings to $7.43.
How this was made

The 30-second read
Why it matters
Earnings in line but guidance weak suggests near‑term revenue pressure; stock reaction was a 2.2% decline.
Market read
First‑report earnings for a growth‑stage software firm; modest impact on sector sentiment.
What to watch
Potential upside from upcoming AI‑driven product enhancements not reflected in current guidance.
Background
Sprinklr is a cloud‑based customer experience management platform with AI capabilities, serving large enterprises.
Ticker impact
Sprinklr reported Q2 CY2026 revenue of $213.7M, flat YoY, and non‑GAAP EPS of $0.11, both in line with estimates; guidance shows slight decline next quarter and stock fell 2.2% after release.
Potential further decline if guidance remains weak; short‑term downside bias.
The company missed full‑year EPS guidance and signaled a 1.6% YoY revenue decline next quarter, which typically triggers sell‑offs in growth‑oriented software stocks.
Market effects
Highlights slowing growth in the customer‑experience software sector, may pressure peers.
U.S. tech equities could see modest pullback amid weaker guidance.
Limited to software niche; no broad macro effect.
Counterpoint
Despite flat sales, the company's AI engine and large enterprise base could support a rebound if new contracts materialize.
Key entities
- companySprinklr
Customer experience management platform reporting Q2 CY2026 results.
