TTEC posts Q3 loss but shares jump 11% on margin expansion and reaffirmed guidance

TTEC Holdings reported third‑quarter 2026 revenue of $492.25 million, down 5.2% year‑over‑year, and a GAAP loss of $5.03 million, or a diluted loss of $0.10 per share. Adjusted earnings were $0.22 per share, missing consensus by $0.12, while adjusted EBITDA margin expanded to 10.5% from 8.4% a year earlier. The company reaffirmed its full‑year 2026 revenue guidance of $1.94‑$1.99 billion and adjusted EPS guidance of $0.79‑$0.99, and generated $27.9 million of free cash flow, reducing net debt by more than $81 million.

Investors saw the margin improvement and unchanged guidance as positive, driving the stock up about 11% in pre‑market trading. The free cash flow generation and debt reduction improve the company’s balance‑sheet flexibility.

  • 1Third‑quarter revenue was $492.25 million, a 5.2% decline YoY.
  • 2GAAP net loss was $5.03 million, or a diluted loss of $0.10 per share.
  • 3Adjusted earnings per share were $0.22, missing the $0.34 consensus by $0.12.
  • 4Adjusted EBITDA margin expanded to 10.5% from 8.4% a year earlier.
  • 5Full‑year 2026 revenue guidance reaffirmed at $1.94 billion‑$1.99 billion.
  • 6Free cash flow for the quarter was $27.9 million and net debt fell by more than $81 million to $743.6 million.

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