TTEC Holdings, Inc.
TTEC is a global customer experience technology and services outsourcing partner for brands and public sector clients. It designs, builds and operates AI-enabled customer experiences across live interaction channels and provides digital solutions. Its clients span industries including financial services, healthcare, public sector, communications, technology, media, travel and hospitality, automotive and retail. TTEC operates through TTEC Digital and TTEC Engage. TTEC Digital provides CX consulting, professional and managed services, data analytics, and custom software, and sells and supports cloud and premise-based technologies. TTEC Engage delivers customer care, customer acquisition and retention, tech support, fraud mitigation, AI operations and back-office services. TTEC earns money from technology and consulting services and outsourced customer experience operations. In 2025, it operates in 22 countries on six continents. TTEC is headquartered in Austin, Texas.
No SEC Form 4 filings for $TTEC in the last 30 days.
See all $TTEC insider activity →TTEC Holdings Inc. (NASDAQ:TTEC) reported Q3 earnings and revenue below expectations, but shares rose 11% in pre-market trading due to improved margins and reaffirmed full-year guidance. Adjusted EPS was $0.22 vs. $0.34 estimate, and revenue declined 5.2% YoY to $492.2M. Adjusted EBITDA margin expanded to 10.5% from 8.4%. The company maintained its 2026 revenue and EPS guidance.
TTEC Holdings, Inc. (TTEC) filed an SEC Form 8-K — Results of Operations and Financial Condition. Exhibit 99.1 TTEC Announces Third Quarter 2026 Financial Results and Reaffirms Outlook for Full Year 2026 AUSTIN, Texas, November 9, 2026 – TTEC Holdings, Inc. (NASDAQ:TTEC ), a leading global technology, consulting and managed services company focused on delivering solutions at
TTEC Digital launched the GovEx AI Agent Suite, featuring over 40 prebuilt AI agents on Google Cloud and Botcopy, designed for government customer experience. The suite is FedRAMP-aligned, aiming to speed up secure and accessible government service deployments.
Over the past 7 days, AlphAI's AI scored 8 news stories mentioning TTEC (TTEC Holdings, Inc.). Coverage has skewed bearish: 2 bullish, 2 neutral, and 4 bearish.
Recent TTEC coverage spans earnings, corporate actions and technology.
Shares likely to rise as investors price in stronger margins and reaffirmed guidance.
Reaffirmed guidance suggests stable but modest performance; investors may hold or adjust positions based on cash‑flow improvement.
The launch could drive new government contracts and boost ARR if adopted.
The amendment improves liquidity and reduces financing costs.
The amendment lowers revolving credit commitments and extends favorable margin periods, reducing financing costs.
AlphAI scores every news story that mentions TTEC with an AI model for sentiment and relevance, and aggregates insider trades from TTEC Holdings, Inc.'s SEC EDGAR Form 4 filings. Figures refresh continuously.
TTEC Holdings Inc. (NASDAQ:TTEC) reported Q3 earnings and revenue below expectations, but shares rose 11% in pre-market trading due to improved margins and reaffirmed full-year guidance. Adjusted EPS was $0.22 vs. $0.34 estimate, and revenue declined 5.2% YoY to $492.2M. Adjusted EBITDA margin expanded to 10.5% from 8.4%. The company maintained its 2026 revenue and EPS guidance.
TTEC Holdings, Inc. (TTEC) filed an SEC Form 8-K — Results of Operations and Financial Condition. Exhibit 99.1 TTEC Announces Third Quarter 2026 Financial Results and Reaffirms Outlook for Full Year 2026 AUSTIN, Texas, November 9, 2026 – TTEC Holdings, Inc. (NASDAQ:TTEC ), a leading global technology, consulting and managed services company focused on delivering solutions at
TTEC Digital launched the GovEx AI Agent Suite, featuring over 40 prebuilt AI agents on Google Cloud and Botcopy, designed for government customer experience. The suite is FedRAMP-aligned, aiming to speed up secure and accessible government service deployments.
TTEC amended its credit facility, reducing commitments to $960M, capping usage at $950M, and extending margins to Nov. 15, 2026. The company paid a $2.4M fee to lenders, including Wells Fargo, to adjust liquidity and pricing terms. According to the company, the changes aim to optimize liquidity while maintaining favorable pricing.
TTEC Holdings, Inc. (TTEC) filed an SEC Form 8-K — Entry into a Material Definitive Agreement. Item 1.01 Entry into a Material Definitive Agreement. On October 1, 2026, TTEC Holdings, Inc. (the “Company”), certain of its subsidiaries as guarantors, the lenders party thereto, and Wells Fargo Bank, National Association, as administrative agent, entered into the Twelfth Amend
TTEC has paused its 401(k) match for U.S. employees for nine months, citing business performance. Financial analyst Evan Mills notes this impacts retirement savings. For a 61-year-old earning $100,000, a nine-month pause means losing $2,250 in match, with potential compound growth losses.
TTEC Holdings (TTEC) reported Q2 2026 earnings call updates. Engage results were hurt by third-party technical infrastructure failures at a major public sector client. The company is rationalizing underperforming Engage programs, shifting delivery to higher offshore mix and automation, and revised full-year Engage guidance down on longer sales cycles. EPS was pressured by a 82.8% normalized tax rate; capex was $13M in Q2.
TeleTech (TTEC) said a large public-sector client’s technology and infrastructure issues drove Q2 weakness, and management is working toward a resolution. The company is reviewing profitability for a high-single-digit number of Engage clients and may transition capacity if terms fail. Q2 Digital revenue fell to $104M, and free cash flow was $39M. TTEC revised Engage guidance and began a strategic alternatives review for TTEC Digital.
TTEC Holdings, Inc. (TTEC) filed an SEC Form 8-K — Results of Operations and Financial Condition. Exhibit 99.1 TTEC Announces Second Quarter 2026 Financial Results Updates Outlook for Full Year 2026 Reviewing Strategic Alternatives Related to its TTEC Digital Business Segment AUSTIN, Texas, August 10, 2026 – TTEC Holdings, Inc. (NASDAQ:TTEC ), a leading global technology, con
Bloomberg reports that firms including Commonwealth Bank of Australia, Microsoft, Uber and Hyatt have cut customer service staffing as generative AI chatbots and voice assistants handle more routine inquiries. Forrester projects about half of customer service roles could be automated or affected by 2030. Outsourcers like Teleperformance, Concentrix and TTEC Holdings face investor pressure.
