ADTRAN Holdings, Inc.: TEC reduces pressure on support teams with proactive outage communications powered by Adtran and GOCare
Adtran Holdings (NASDAQ: ADTN) said Telephone Electronics Corporation (TEC) is using GOCare’s OutageIQ integrated with Adtran’s outage notification API and Mosaic One to automate subscriber outage messaging. Adtran and GOCare claim this reduces inbound support tickets by sending targeted SMS and voice updates based on real-time network context. The collaboration was named a 2026 Fiber Broadband Association Constellation Award finalist.

