$CNXC

Concentrix reported in its 2026 ESG report that it cut absolute greenhouse gas emissions 25.70% by 2025 versus a 2019 baseline and aims for a 46.2% reduction by 2030 and net-zero by 2050, validated by SBTi. Renewable electricity rose to 42.75% in 2025. The company also cited fleet electrification progress (23.23%) and sustainable commuting (56.52%).

A Q2 earnings roundup compares professional services stocks. Concentrix (CNXC) reported $2.46B revenue (+1.9% YoY) in line, but missed next-quarter EPS guidance and slightly missed full-year revenue guidance; shares fell 1.2% to $24.92. CBIZ (CBZ) revenue was $682.2M, 2.3% below estimates, but EPS beat; shares rose 18.4% to $55.31. SS&C (SSNC) revenue was $1.70B (+10.3%), beating by 2.1%; shares rose 15.2% to $77.15.

Bloomberg reports that firms including Commonwealth Bank of Australia, Microsoft, Uber and Hyatt have cut customer service staffing as generative AI chatbots and voice assistants handle more routine inquiries. Forrester projects about half of customer service roles could be automated or affected by 2030. Outsourcers like Teleperformance, Concentrix and TTEC Holdings face investor pressure.

Bloomberg reports that companies including Commonwealth Bank of Australia, Microsoft, Uber and Hyatt are expanding AI chat and phone systems that handle routine customer service, reducing call-center headcount. Commonwealth Bank cut hundreds of chat-support roles and saved tens of millions annually, while Microsoft reduced staff from about 50,000 to 40,000 and said AI saves about $750 million per year. Uber cut 10% of customer service jobs.

Concentrix (CNXC) said it was named a “Leader” in all three categories of NelsonHall’s AI Enablement NEAT evaluation: Overall AI Enablement, AI Operationalization, and AI Training. The company attributed its positioning to governance, trusted data foundations, and scalable operating models for moving from AI pilots to large-scale deployment.

Concentrix (NASDAQ: CNXC) said NelsonHall positioned it as a Leader in its AI Enablement NEAT evaluation across Overall AI Enablement, AI Operationalization, and AI Training. Concentrix attributed the ranking to strengths in AI governance, trusted data foundations, and scaling AI in regulated environments. The article cites CNXC up 7.90% after the announcement.

Concentrix Corporation (NASDAQ: CNXC) filed an 8-K on July 24, 2026 announcing amendments effective July 23, 2026 to its executive severance plan. The changes expand change-of-control severance, including 2x base salary plus target bonus for certain executives, plus a Section 280G “best-net” cut-back. Severance requires signing and not revoking a release.

Concentrix Corp (CNXC) filed an SEC Form 8-K — Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers: Compensatory Arrangements of Certain Officers. EX-10.1 2 exhibit101amendedseverance.htm EX-10.1 Document Exhibit 10.1 CONCENTRIX CORPORATION AMENDED AND RESTATED EXECUTIVE SEVERANCE PLAN Effective as of December 1, 2020, as amended July 23, 2026 Concentrix Corporation (including any “Successor Entity” as defined in Section 5

Concentrix (CNXC) shares fell about 8% after the company reported Q2 fiscal 2026 results and cut guidance. Adjusted EPS was $2.63, below estimates. Q3 EPS guidance was $2.65–$2.77 versus $3.08 consensus, and full-year EPS was lowered to $10.83–$11.18 from $11.48–$12.07, citing offshoring, demand variability, and $175 million restructuring charges.

BPO call-center workers in Italy and Spain went on strike to demand AI job protections and consultation. Italian unions SLC CGIL, FISTel CISL and UILFPC UIL cite increased AI tools like chatbots without consultation, retraining or guarantees, and want a government-negotiated framework. In Spain, workers at Concentrix’s A Coruña site, tied to Microsoft work, protested AI-linked redundancies, seeking withdrawal of a plan for 160 of 380 employees.