Ofcom: Pay-TV complaints fall
Ofcom reported a decrease in pay-TV complaints in Q2 2026, while broadband and mobile complaints remained steady. BT, EE, TalkTalk, and Vodafone had the most broadband complaints, with BT unchanged, EE rising, and TalkTalk and Vodafone falling. O2 and Sky Mobile had the most mobile complaints. EE and Virgin Media had the most pay-TV complaints, while TalkTalk had the fewest. Virgin Media O2 noted improvements in their customer service.









