OpenAI launches ChatGPT Wallet, enabling AI agents to make purchases for U.S. Pro users

OpenAI introduced ChatGPT Wallet, a payment service built with American Express, Mastercard and Visa that lets its Dots AI agents complete purchases on behalf of users. The feature is initially limited to ChatGPT Pro subscribers in the United States who are at least 18, have a U.S. billing address and link an eligible U.S.-issued card. Users must approve each transaction with biometric verification and the company is not taking a commission on purchases during the rollout.

The rollout does not generate transaction revenue for OpenAI at launch, but the service creates a new monetization channel that could produce fees or commissions later, affecting future cash flow. Merchants and payment networks will need to adapt to AI‑initiated transactions, which may influence partnership dynamics for the card issuers involved.

  • 1OpenAI announced the launch of ChatGPT Wallet on Friday, 13 November 2026.
  • 2The wallet is available only to ChatGPT Pro subscribers in the United States.
  • 3Users must be at least 18, have a U.S. billing address and link an eligible U.S.-issued credit card.
  • 4Each purchase must be approved by the user through a biometric check such as Face ID or fingerprint.
  • 5OpenAI is not taking a commission on transactions during the initial rollout.
  • 6The service was developed in partnership with American Express, Mastercard and Visa.

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