$EGAN

eGain (EGAN) stock fell 22.5% to $5.51 after reporting Q4 and FY2026 earnings. While AI revenue grew 20% to $55.1M, total Q4 revenue declined 4% to $22.2M. FY2027 guidance projects 7% lower revenue and a GAAP net loss, despite recognition in Gartner's Magic Quadrant. The S&P 500, Dow Jones, and Nasdaq showed minimal movement, indicating the drop was company-specific.

EGAIN Corp (EGAN) filed an SEC Form 8-K — Results of Operations and Financial Condition. Exhibit 99.1 ​ eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ ​ Sunnyvale, CA (September 3, 2026) – eGain (Nasdaq: EGAN), a leading provider of AI-powered knowl

eGain (NASDAQ: EGAN) said Unigarant, a Dutch insurer and ANWB subsidiary, selected eGain AI Knowledge Hub to modernize knowledge management and support its enterprise AI search and AI-powered customer service across phone, email, WhatsApp, chat, mail, and self-service. Unigarant employs about 700 people and aims to improve governance, employee productivity, and automation.

eGain Corp (NASDAQ: EGAN) said Gartner named it a Leader in the inaugural Magic Quadrant for Knowledge Management Systems for Customer Service. The company links the recognition to its AI Knowledge Hub and KnowledgeOps framework, which it says provides governed, auditable knowledge for AI customer-service automation. Healthfirst cited consistent, verified information.

eGain (NASDAQ: EGAN) announced the eGain AI Agent for Zoom Contact Center, available on the Zoom App Marketplace. The integration delivers certified, real-time answers and next-best-action guidance inside Zoom, using a single governed knowledge source with citations and an auditable trail. eGain says it can also execute policy-compliant actions via external systems.

eGain (NASDAQ: EGAN) announced the eGain AI Knowledge Suite for Healthcare, saying it ends “fragmented, ungoverned” knowledge used in healthcare AI. The company claims the platform provides governed, auditable knowledge for healthcare contact centers and integrates with Epic and others. eGain cites potential results: up to 40% lower handle times, 12-to-4-week ramp, >85% first-contact resolution, and 22% fewer preventable claim denials in 90 days.

eGain reported strong fiscal 2026 third-quarter results, including $22.5 million in revenue and $2.4 million in GAAP net income. The company highlighted SaaS growth, particularly in its AI Knowledge Hub ARR, and significant improvements in gross margins and adjusted EBITDA compared to the previous year. These positive results were supported by increased RFP activity, customer expansions, and new product introductions.

eGain Corp. announced a net profit of $2.3 million for its fiscal second quarter, translating to adjusted earnings of 11 cents per share, which surpassed analysts' expectations. The customer engagement software provider generated $23 million in revenue, also exceeding forecasts. The company provided guidance for the upcoming quarter and the full fiscal year, anticipating continued profitability and revenue growth.

eGain Corporation announced its Solve 26 London conference, a premier event focusing on AI-powered knowledge management for customer experience automation. The conference, scheduled for May 6-7, 2026, aims to address the "AI productivity paradox" by showcasing how trusted, AI-powered knowledge can drive measurable business outcomes. Attendees will hear customer success stories from Global 2000 companies, learn about eGain's product innovations, and participate in hands-on workshops.

SUNNYVALE, Calif., Nov. 18, 2025 ( GLOBE NEWSWIRE ) -- eGain Corporation ( NASDAQ:EGAN ) , the leading AI knowledge platform for customer service, today announced that OCCU || Oregon Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to enhance its service ...