NiCE Cognigy Adds Reusable Skills, Decision Tracing
NiCE launched an updated AI agent platform with features like reusable skills, decision tracing, and integrations with OpenAI, Anthropic, and others. The company aims to help enterprises scale AI agents across customer journeys. NiCE reported Q3 2026 revenue of $790.7 million and AI ARR of $392 million, maintaining full-year guidance of $3.17–$3.19 billion.


