NICE Ltd. (NICE) Named Leader in 2026 Gartner CCaaS; AI ARR $362M, Up 52% YoY
NICE Ltd. (NICE) was named a Leader in Gartner’s 2026 CCaaS Magic Quadrant. The company reported AI annual recurring revenue (ARR) of $362M in Q2 2026, up 52% year-over-year, accounting for 15% of cloud revenue. NICE attributes record AI bookings to NICE Cognigy.





