Hitachi's CIO says the Japanese conglomerate's enterprise AI strategy isn't one-size-fits-all
Hitachi CIO Bala Krishnapillai said the firm’s enterprise AI approach is not one-size-fits-all. He described three adoption buckets, token-spend controls, and governance plans for agentic AI. Hitachi, working with Appian, says its data integration improved sales and marketing efficiency by 40% and cut operating costs 20%.







