Nio, Li Auto Top JD Power NEV Service Study in China
J.D. Power’s 2026 China New Energy Vehicle Customer Service Index (13,708 owners, 81 cities) ranked Nio highest among premium brands for a second year, scoring 814/1,000. Huawei-backed Aito and BYD’s Yangwang tied second at 811. Li Auto led mass market at 793. Industry satisfaction rose to 778, while after-sales wait times increased 45.6%.







